Reference

Legal framework that protects your account and account data

When you open an account with link selot, your account security and data privacy are governed by our legal terms.

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link selot Legal framework that protects your account and account data
REACH OUR LEGAL TEAM

How to contact us about account terms or legal questions

Team online

Live Chat Support

Our support team is available during your region's business hours. Open the chat widget in your account lobby or on this site to ask about account terms, data requests, or legal concerns. Response time under 5 minutes during peak hours.

Email Support

Send detailed legal or account queries to our support email. Include your account number and a description of your question. We respond within 24 hours on business days with full clarification on terms or account access issues.

Account Settings

Navigate to Settings → Legal & Data in your account dashboard to view your current terms agreement, request a copy of your personal data, or update contact information tied to your account.

HOW WE PROTECT YOU

Security, data handling and account safeguards

Account Encryption

Your account login, deposit details and withdrawal requests are encrypted end-to-end. We use industry-standard SSL protocols to prevent unauthorized access. When you log in from a new device, we send a verification code to your registered phone or email.

Personal Data Handling

Data collected during registration — name, phone, address — is stored securely and never shared with third parties without your consent. We retain your data for the duration of your account plus 5 years for compliance audits, then delete it unless local law requires retention.

Payment Verification

Every withdrawal request triggers identity and payment-method verification. Funds are routed only to the DANA, OVO, GoPay account or bank account registered under your name. Verification completes within 24 hours; if rejected, we explain the reason.

Cookies & Tracking

We use cookies to keep you logged in, track your gameplay for fraud prevention, and measure site performance. You can view and disable non-essential cookies in Settings → Privacy. Essential cookies cannot be disabled — they're required for your account to function.

Dispute & Appeal

If your account is suspended or a withdrawal is rejected, you have the right to request an explanation and appeal the decision. Submit an appeal through Settings → Account Support with supporting documents. We respond within 48 hours.

Data Access Requests

You can request a full export of your account data — login history, bets, deposits, withdrawals — at any time. Visit Settings → Data → Export My Data. We compile and email your data within 7 business days in a readable format.

Your account and legal rights — questions answered

You can close your account anytime from Settings → Account → Close Account. We settle any outstanding balance, retain your data for compliance for 5 years, then delete it. Reopening requires a new registration and depends on local law. Withdrawal of remaining funds completes within 24 hours.

Yes. Navigate to Settings → Data → Export My Data to download your full account record including registration info, login history, game activity, deposits and withdrawals. We compile and send it within 7 business days. This copy is for your records and can be used for disputes.

You have the right to know why. Rejections occur for identity mismatch, unverified payment method, or fraud flags. We notify you immediately with the reason and next steps. You can appeal through Settings → Account Support. Approved funds return to your account balance; resubmit once verification clears.

We retain your account data while your account is active. After closure, we keep it for 5 years for legal and compliance audits, then delete it permanently unless local law requires longer retention. You can request deletion earlier by submitting a data removal request via live chat.

Deposits are processed directly by each payment provider's secure gateway. link selot receives only a transaction confirmation and your balance update. We do not store your full payment method details — only a masked reference for withdrawal routing. Your DANA, OVO or GoPay app handles your actual credentials.

Contact live chat immediately or email support with details. We will lock your account, review login history, and walk you through identity reverification. If unauthorized transactions occurred, we investigate and may reverse them depending on payment provider policy and local law.

Yes, for security and functionality. Essential cookies keep you logged in and prevent fraud. Non-essential cookies track gameplay trends and site performance. Manage cookie preferences in Settings → Privacy. Disabling essential cookies will log you out; you can re-enable them anytime you log back in.

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