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We Keep Your Account Information Secure

When you open an account at link selot, your personal details—name, email, payment information—are protected by encryption and stored on secure servers.

Encrypted account storageLocal payment data protectionYour access and deletion rights
link selot We Keep Your Account Information Secure
REACH US ANYTIME

Request Data Access or Report Privacy Issues

Team online

Email Support

Send a data access request or privacy concern to our support team at [email protected]. We respond within 48 hours on weekdays and confirm receipt of your request in writing.

Live Chat

Open the chat window in your account lobby (available 09:00–23:00 Indonesia time) and ask to speak with our data protection team about your rights or deletion requests.

Account Settings

Review or update your personal information directly in Settings > Privacy & Security inside your account dashboard. Changes take effect immediately and are logged for your records.

HOW WE PROTECT YOU

Data Handling, Cookies and Your Security

Encrypted Transfers

All data sent between your device and our servers uses 256-bit SSL encryption. When you deposit via DANA, OVO, GoPay or QRIS, payment details never pass through our systems—processors handle that layer separately.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve page speed and game load times. Cookies expire after 30 days of inactivity. You can disable non-essential cookies in your browser settings without breaking account access.

Two-Factor Authentication

Enable 2FA in your account settings to add a second security layer. When active, you'll receive a one-time code via email or SMS before logging in from a new device.

Data Retention Schedule

Active account data is kept for the account lifetime. Closed accounts are anonymised after 90 days. Transaction records are archived for seven years for regulatory compliance where local law permits.

Third-Party Sharing Limits

We share data only with payment processors (DANA, OVO, GoPay, QRIS operators), fraud-prevention vendors, and where law requires it. We never sell your personal information to advertisers or marketers.

Request Changes Anytime

Update your contact email, phone number or mailing address in Settings > Account Details. If you want to delete non-essential data, email [email protected] with your account username and we'll complete it within 10 business days.

Privacy Policy Questions

Yes. Email [email protected] with your account username and request a Subject Access Request. We'll compile your data (profile, transactions, device logs) into a file and send it within 14 days. No fee applies. You'll receive it as a downloadable PDF.

Your account is deactivated immediately. We anonymise personal details (name, email, phone) after 90 days so you can't be re-identified. Transaction history is archived for seven years for regulatory purposes where local law permits but is not accessible through your account.

No. We never sell your personal data. We share information only with payment processors (DANA, OVO, GoPay, QRIS), fraud-prevention vendors, and legal authorities when required. All partners sign strict confidentiality agreements.

No. Payment processors handle all card and wallet details directly. link selot receives only a transaction confirmation token—we never see or store your full payment information. Each deposit is encrypted end-to-end at the payment gateway.

Sessions remain active for 24 hours on mobile and 48 hours on desktop. We log your device type, IP address, browser and login timestamp for security. If suspicious activity is detected, we'll email you immediately. You can force all sessions to log out in Settings > Active Sessions.

Yes, partly. Essential cookies (login, fraud prevention) must stay on for account access. You can disable analytics and ad-tracking cookies in your browser without breaking gameplay. Withdrawals and deposits work with essential cookies only.

Email [email protected] immediately with details. Include your account username, the issue date and what you noticed. We'll open an investigation ticket within 2 hours and send a reference number. Serious breaches are reported to authorities within 72 hours where local law requires it.