Reference

Your Rights on link selot

When you open an account on link selot, you agree to our Terms & Conditions — a clear set of rules that protects both your account and our…

Account security & verificationPayment & withdrawal rulesDispute resolution paths
Explore the Lobby Read FAQ
link selot Your Rights on link selot
GET HELP ANYTIME

How to Reach Us About Terms

We keep our support team available to answer questions about our Terms & Conditions and help resolve account disputes. Reach out via chat, email or phone during our operating hours — our team in Bandung and across Indonesia responds quickly to verify transactions, review account restrictions, or discuss any policy concern you have.

Team online

Live Chat

Open the chat widget inside your account lobby or on our home page. A team member responds during operating hours, typically within minutes, to clarify policy questions or investigate disputed charges.

Email Support

Send your query to [email protected] with your account username and a clear description of the issue. We reply within 24 hours on weekdays, and include transaction details or policy clarification as needed.

Phone & WhatsApp

Call or message our support line for urgent disputes or account access issues. Available Monday to Friday, 09:00–18:00 Indonesian time, with same-day resolution for most withdrawal or payment method concerns.

PROTECTING YOUR ACCOUNT

Security, Data & Account Rights

link selot protects your account through secure login, two-factor authentication, and encrypted payment processing.

Account Verification

When you sign up, we verify your identity via your ID number and payment method. This prevents fraud and ensures your withdrawals reach the correct account. Verification usually completes in minutes.

Data Retention

We keep your account records, transaction history and supporting documents for seven years after account closure, complying with local record-keeping law. You can request a data export at any time.

Payment Security

DANA, OVO, GoPay and QRIS transactions use encrypted channels. We never store full payment credentials on our servers; payment data is handled by certified processors only.

Chargeback & Dispute Resolution

If a deposit was taken twice or a withdrawal failed, contact us within 30 days with a screenshot or bank reference. We investigate and reverse erroneous charges or re-send the payout.

Account Access Rights

You can pause account access, request a permanent close, or download your full account history at any time. Submit the request via chat or email and we'll process it within three business days.

Privacy & Cookies

We use cookies to remember your login and improve your experience. Non-essential cookies are optional; you can manage them in your account settings or disable them in your browser.

Terms & Conditions FAQ

If a withdrawal is sent to an incorrect DANA, OVO, GoPay or QRIS account, contact us immediately with your transaction ID and the recipient details. We'll attempt to recall the payout within 48 hours. If recall fails, you must file a dispute with your payment provider; we'll support your case with our transaction records.

Yes. You can update your email, phone number or linked payment method inside your account settings. To close your account, submit a request to support and we'll process it within three business days. Your account will be locked from use immediately, and your remaining balance will be withdrawn to your primary payment method.

Withdrawals via DANA, OVO, GoPay and QRIS typically arrive within one hour of approval. Bank transfers may take 1–3 business days depending on your bank. We verify every withdrawal to prevent fraud, which may add a few hours to processing time.

No. Your personal information is never sold or shared for marketing. Data is shared only with licensed payment processors to complete deposits and withdrawals, and with legal authorities if required by law. You can request a full data export or deletion at any time.

Account suspension occurs if we detect breaches of our Terms, such as duplicate accounts, prohibited activity, or funding irregularities. We'll notify you in writing with the reason. You can appeal within 30 days; we'll review and respond within seven business days. Your account balance remains accessible if the appeal succeeds.

We retain all account records, deposits, withdrawals and game transactions for seven years. This complies with local record-keeping requirements and helps us resolve disputes. You can download your full history from your account dashboard anytime.

Change your password immediately and contact our support team via chat or phone. We'll review your login history and transaction records, freeze suspicious activity, and issue a refund if fraud is confirmed. Enable two-factor authentication in your settings to prevent future unauthorized access.

Related Pages

link selot Indonesia link selot Login Register About Us FAQ